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Drew Hendricks

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Top Stories by Drew Hendricks

Having more than 800,000 employees not drawing their paychecks can't be a good thing in a struggling US economy where job reports are watched as closely as the Dow Jones Industrial Average. Some experts don't believe the government shutdown will have much of a negative impact. According to the research firm IHS Global Insight, "The spending habits of government employees probably would not change if the shutdown was short-lived, particularly if they believed that they would receive back (pay)." The average American will likely be thinking of the government shutdown when making purchases, but spending will probably pick back up when the things go back to normal. The shutdown "hurts consumer confidence, and it doesn't help with cash flow, but in terms of financial impact it's going to be made up when the government reopens," said Stuart Hoffman, chief economist at PNC... (more)

How Startups Can Benefit from Cloud Technology

With a wealth of technology and online resources, many people are ditching the traditional 9-to-5 lifestyle and opting to become entrepreneurs. Unlike businesses of the past, where a large financial investment was required to get off the ground, today's startups can get the ball rolling with limited funding. They can also operate with a high level of efficiency and often compete with much large larger companies. One of the top resources that is fueling startups is cloud technology. Below are some ways that entrepreneurs can benefit and why this technology is so advantageous. M... (more)

The Benefits of Using Copper in Your Home

Copper wire, copper pipes, copper tubing ... plenty of copper components exist for your home. The question is: Should you use them? Copper may be an old solution for your repairs and household parts, but it's still a great metal with plenty of advantageous properties that beat out plastic and steel options. The next time you have to buy new materials, keep in mind the benefits that copper has to offer. A wide range of sizes Because copper has been used so long as a household material for piping of all kinds, it's very easy to find whatever parts you're looking for. Copper comes ... (more)

How to Beat the Curve When You're Behind in Big Data

Data management is undergoing a major shift as more and more enterprises are discovering the benefits of Big Data and venturing headfirst into a dynamic new era of innovation and data explosion. Today, there are more opportunities for businesses to gain insights from valuable data than ever before, but they must embrace change to do so. Organizations across the world are embracing this change and beginning to implement Big Data programs. However, with an overwhelming array of moving pieces to consider, some remain puzzled as to where to start. Well, here's some valuable advice o... (more)

Customer Service and the Need to Improve

"In the U.S., there is a 5 percent increase in switching due to poor customer service from 46% to 51%. Globally, there is a 4 percent increase in switching due to poor customer service from 62% to 66%." This quote comes from the 2013 Global Consumer Pulse Survey from Accenture where the focus was the "Switching Economy," or the shift of consumer loyalty from one provider to another due to poor customer service. The report lists a number of customer service practices that aggravated the 13,168 respondents, 74 percent stated that, "having to wait for a response after I've requeste... (more)