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Drew Hendricks

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Top Stories by Drew Hendricks

With a wealth of technology and online resources, many people are ditching the traditional 9-to-5 lifestyle and opting to become entrepreneurs. Unlike businesses of the past, where a large financial investment was required to get off the ground, today's startups can get the ball rolling with limited funding. They can also operate with a high level of efficiency and often compete with much large larger companies. One of the top resources that is fueling startups is cloud technology. Below are some ways that entrepreneurs can benefit and why this technology is so advantageous. Minimal capital is required It used to be that significant funding was needed to create a company's infrastructure. In order to get rolling and stay on top of the action, you might have had to hire a staff of IT professionals, which cost even more. Thanks to cloud computing, this is no longer ne... (more)

IT Helping Doctors Provide Better Patient Care

If you were going to list the aptitudes for success as a doctor, your would definitely include having a good grasp of math and science. A keen sense of observation would also be important, since doctors need this skill every time they conduct a physical exam or review x-rays or test results. Clinicians also need the ability to gather information and evaluate it carefully in order to maketo make a diagnosis. Doctor jobs are not just about practicing medicine, though. Anyone who is considering this career path is also going to have to make sure that he or she is comfortable with m... (more)

The Internet of Things Is Coming to a Home Near You

Over the course of the past decade, there's been a lot of hype pertaining to the_ Internet of Things (IoT)_ and how China leads the U.S. in this technology -- yet many who are active on the Internet are still unaware of its existence. In its simplest form, IoT is an evolving wireless network of objects and devices that will eventually all be connected with each other. Using RFID, Bluetooth, GPS and other emerging semantic technology, and working in tandem with cloud computing, Web portals and back-end systems, in essence our "things" will be be able to "talk" with each other. ... (more)

Travel Turning to Technology

At one time, travel plans were made by calling up the local travel agent with hopes that his or her recommendations would result in a great trip at the lowest prices you could get access to. For the truly brave, it meant making a few calls on your own and hoping you could find those hidden gems that were off the beaten path. But face it: Technology has changed all of that. Any number of sites can find you the best prices on hotels and airline tickets. Do a quick search for campervan hire New Zealand, and you can find the best rental companies and prices without having to make lo... (more)

Customer Service and the Need to Improve

"In the U.S., there is a 5 percent increase in switching due to poor customer service from 46% to 51%. Globally, there is a 4 percent increase in switching due to poor customer service from 62% to 66%." This quote comes from the 2013 Global Consumer Pulse Survey from Accenture where the focus was the "Switching Economy," or the shift of consumer loyalty from one provider to another due to poor customer service. The report lists a number of customer service practices that aggravated the 13,168 respondents, 74 percent stated that, "having to wait for a response after I've requeste... (more)